While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. But, if you don't want the app, no problem you can use . These are essential to make sure you get the best phone and internet connection. 2017-04-24 02:55 PM. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. Once it turns green, you can try pressing it again to connect. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. This should arrive today. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Verified purchase: Yes. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Next, you'll need to find a good spot for your modem. I have had the (dis)pleasure of working on both the C1000z and the C3000z. I have the C4000LG modem. Filters arenotneeded if you use theC4000XG. Either move it to the room where it will get . Wireless security settings. Click on the options below for details and step-by-step instructions. The C4000LG has the same specifications as theZyxel C4000LZ. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. First, your modem will arrive in the mail on or before the date your service is scheduled to start. CAUTION! It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Website blocking. The Brightspeed network hasn't yet been connected at your address. Tried restarting and still having trouble? Find contact options in the Support tab of the app, or by. Follow the steps to complete the installation process using QuickConnect. You may not have internet access though. These lights will flash red and green while the modem is syncing. On or before the day your service is supposed to begin, your modem will come in the mail. They will put in credentials in the GUI for you. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Thats issue I cannot get connected to IP. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. So I called CL and ordered a brand new one (C4000LG) from CL. Sentiment Score 9. Product Description. Click Apply to finish the configuration. For the following models: . If itblinks blueagain for more than 5 minutes, service is not connected to that jack. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer This means your modem is connected to our network and the line is active. Do you have both internet and home phone service from Brightspeed? Once the light is green, you're connected to the internet and you can get online! Try plugging the DSL cord into a different jack. Dynamic QoS: Prioritizes data through the router for smoother streaming. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Depending on the kind of internet connection you have, you can choose which one to utilize. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. There are some things you need to know before completing the installation process. The status light ring may change colors repeatedly as it goes through the initialinstallation process. Try another phone jack if one is available. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. At this point, you are ready to activate your service! WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. BLINKINGRED-An error occured or the attempted connection failed. How to set up centurylink modem c4000lg mg yz. |Privacy preference center Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Before you start, make sure to read the complete instructions below for the best results. Please note that a phone jack is required to set up CenturyLink internet service in your home. 4. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. The particular jack you are using isn't hooked up or is faulty. is a good first step to fix many common problems. 5. All Rights Reserved. Try rebooting the modem. The particular jack you are using isn't hooked up or is faulty. You can continue to the next stepto compete setup. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Continue to the Internet connection Setup. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. We had to replace one of the same models and no issues. Refer to Step 3 in Topology 2 to configure the router. 2017-04-24 10:28 AM. TheC4000XGdoes not have a DSL port or light. Do not remove or lose your modem sticker, which includes your default admin username and password. I told him yes and he told me it is complete trash and I'd . If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Option 2 is probably the simplest and is a good choice. Enter the user name and password provided by your ISP. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. Network security types, explained. Modem Speed: 90%. 4. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Fast and strong wifi signal. Please note that a phone jack is required to set up Brightspeed internet service in your home. You may receive a notification earlier in the day to let you know that your service . bZZ) If you did not receive filters, please chat with us. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Residential | Small Business| Enterprise| 2023 CenturyLink. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. If you still cannot access the Internet, follow the steps in the next section to manually . Go to Set Up a Wireless Network if you wish to configure your wireless settings. If you don't have a jack,chat with usto have one installed. HP Support Agent. Share | Add to Watchlist. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Third party marks are the property of their respective owners. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This means a connection failure has occurred. . Have a home security system? Helpful. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Internet Strength: 90%. If you have questions we haven't answered, or if you need any additional support with setting up your modem. This means the network is not being detected by your modem. Products with trusted sustainability certification (s). Filtersare not included in your modem kit. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. This video is a step-by-step guide of how to setup your modem. DSL and power ports on the back of the C4000BG and LG/LZ models. Plug phone cable (green) into the C4000LG. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Buy The Adtran C424G Modem. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) The tech fixed the problem, and the new modem was able to connect to the DSL service. 5 out of 5 stars. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Please note that a phone jack is required to set up CenturyLink internet service in your home. . Continue to the Internet connection Setup. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Visit the. Advanced settingsgive you even more control over your modem's configuration. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Our troubleshooting team is standing by. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). The C4000LG has the same specifications as theZyxel C4000LZ. 2.Reposition your wireless router. 2023 Brightspeed. Look for an email with your order confirmation details and anorder statustracking link. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. There are multiple versions of this router, each with unique specifications. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. This made me suspect the problem was not my modem after all. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. You will only meet with utter futility. CenturyLink Greenwave C4000LG DSL Modem - White. Previous image. If you don't have a jack, chat with us to have one installed. Picked up right where the old one left off. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Learn more. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. That's okay. Residential |Small Business |Enterprise 9.4. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Not the right kind of modem? On your start date, your line must be operational by 7 p.m. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. I know on the older modems, I was able to shut off the radio and add almost any router. Up to 75% less lag time (latency) for gaming and video applications. Optimizing the Wi-Fi to get the best service possible3. These lights will flash red and green while the modem is syncing. Try disconnecting the power, waiting a few minutes, and repeating setup. Plugging in the internet cord5. Below are some of the most common questions and issues that customers ask as they install a modem. We recently moved and got Century Link internet service, with the C4000LG modem. This can depend on the age of your home. Setting up new service? Free shipping for many products! About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Reddit and its partners use cookies and similar technologies to provide you with a better experience. Plug other end of Ethernet cable into the your home phone line. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. We're here to help! I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Verified purchase: Yes | Sold by: bluehousesupply . Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Where it is placed can have a huge impact on your wireless performance. 11-22-2021 02:00 PM. Century link C4000LG Bad Firmware issues. Choose your type of modem below to read the instructions before completing installation. found on earlier modems. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. In this video, we'll show you step-by-step how to install your C4000 Modem. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Theutilities menugives you access to several additional tools to manage and test your modem. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Has been reset to factory default settings. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Click on the options below for details and step-by-step instructions. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Make sure the outlet is live. If the automatic connection is not successful, check your connections and restart the Device. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. Use a DSL splitter to plug a phone and a modem into one wall jack. 5. Firmwareis the software programmed into your modem that makes it run. What the modem lights should look like, along with timing6. . Please try another jack orchat with usfor further help. At this point, you are ready to activate your service! . endstream endobj The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. For all following models: . Start by unpacking the box and identifying the modem, cables, and instruction card. We no longer support this browser. Use the new modem. D IFV`/2l&# Ii! If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. If in doubt, you may want to wait until 7 p.m. to hook up your modem. Personalize the Wi-Fi2. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Features of the C4000 (All versions) Secure WiFi compatible. 2023 Q Fiber, LLC. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. 4.7 out of 5 stars based on 30 product ratings (30 . Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Third party marks are the property of their respective owners. Once the light is green, you're connected to the internet and you can get online! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unboxing2. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. 5. So my question is, can I can send this new modem back and get my money back? These preset credentials cannot be retrieved, and your modem could become unusable without them. If needed, you can download the same instructions below. and our The C4000LG allows wired and wireless clients to safely access the Internet. This video is a step-by-step guide of how to setup your modem. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Once the light is green, you're connected to the internet and you can get online! Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. In-home speeds may differ based on router setup, devices and other factors. Change admin password. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Filters arenotneeded if you use theC4000XG. The C4000BG has the same specifications as theZyxel C4000BZ. 423 0 obj <> endobj Try another phone jack if one is available. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. The tech fixed the problem, and the new modem was able to connect to the DSL service. Editorial Score. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Related Items. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Download the latest firmware for the C4000XG. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. View Product. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. For an optimal experience, we recommendupdating your browser. Single status light ring. At that point, you can begin the installation process. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Try the tower modem setup page instead. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for .