Perhaps you meant to book our 4* sister hotel next door The Cumberland with the outdoor pool area, with a higher tariff?You made your complaint known to the front desk on Friday expressing your dissatisfaction about the fact that our sister hotel next door, The Cumberland, could not accommodate you with sun loungers around the pool due to Air Festival and as every year, with Air Festival, the area is sold to guests wanting a location to view the Bournemouth Air Festival. We are sorry that your experience was not as enjoyable as we hoped it would be.I do understand, and can sympathize that not all was up to your expectations, however I feel I need to correct some inaccuracies in your review.Reading your comment ' we put in hotels.com luxury hotels in Bournemouth', well I did the same because there is no where, that I am aware of, that we advertise ourselves as luxury. Best wishes and I hope to see you again soon! The Suncliff Hotel: Lovely staff and great service - See 2,771 traveler reviews, 936 candid photos, and great deals for The Suncliff Hotel at Tripadvisor. The main desk mirror was oxidized and cloudy and should have been replaced years ago. There is nothing nice to say about this hotel, everything is 0/10. Review tags are currently only available for English language reviews. Can you solve the murder? 91 views, 4 likes, 1 loves, 0 comments, 1 shares, Facebook Watch Videos from The Suncliff Hotel: #5daystogo until Bournemouth Air Festival *****. The Suncliff Hotel Bournemouth East Overcliff Drive, Bournemouth, Dorset, BH1 3AG Seaside resort style hotel, located on Bournemouth's East Cliff with panoramic sea views, a truly British venue with an awesome Pub.Occasions we can c. Send Enquiry Add to notepad RNLI College West Quay Road, Poole, Dorset, BH15 1HZ Upon arrival last Saturday the exterior looked quite grotty and the rear absolutely disgusting. The room was a decent size for three of us but was depressingly old, drab and tired. This hotel is in a perfect location on the seafront. Calling all STUDENTS! Street parking is free overnight and probably a better less damaging option for your car. John LThank you for taking the time to leave your review on the corporate box you had this year for the Air Show. GDS Booking Codes: I see other reviewers noted broken equipment in the gym as well. Cookies allow the display of marketing content tailored to user's preferences, and the sending of notifications about marketing offers corresponding to their interests, including product information as well as information about services provided by the website administrator and third parties. Once again thank you for your review.Best Regards,Vicente MartinisiDuty Manager. When you explained this to me, I apologized, listened to you, and told you that I could allow you access for Saturday (the following day), and you said you will come back to me. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My colleague also said she heard a lot of noise above her room and she thought the people upstairs had been having a party!My bed moved around a lot when I turned over and I woke myself up a couple of times just turning over (but apparently I am a fidget!) Was an ok stay, but wouldn't stay again. This is one of the most stressful jobs over air show and they carried out their duties professionally so a big pat on the back to these gents. The food surpassed our expectation especially the a la carte in the restaurant. I suggested that this indicated it was way past time to replace the curtains with something more contemporary, instead of chasing hooks that don't exist anymore. Unfortunately, the wifi doesn't work in the pool area either. They coped brilliantly with the parking - they had a special system in place because of the Air Festival and it worked very well. St. Patricks Day Events & Celebrations In UK 2023, International Womens Day Events In Bournemouth, Easter Weekend Activities in Bournemouth 2023, ShxtsnGigs 'Log Cabin Tour' at St George's Bristol, Barber Bash London - Barber Culture, Education & Socialising, Female Founders Rise - An event for women business owners on International Women's Day, Down Under Live -Scotland - 11th March 2023, Bournemouth Job Fair - Bournemouth Career Fair. We've only had lunch here once and although the food was lovely the lady and gentleman behind the bar were both foreign so it took over 10 minutes to explain we would like 3 ham sandwiches and one tuna mayo I ordered a hot chocolate and my husband had a pint of coke. Simply beautiful all over. more. Even the glass shelf supports vanished, leaving behind holes in the wall that were plugged up. It's a 2* at best. (Please note that The Suncliff Hotel including indoor leisure facilities (indoor pool, squash courts, dance studio) will be CLOSED for an exclusive hire event on 27th-29th January 2023), Oceana Hotels & Restaurants Bournemouth has 6 venues situated meters away fromaward winning Bournemouth beaches, The Cumberland Hotel, The Suncliff Hotel, Ocean Beach Hotel and Spa, The Mayfair Hotel, The Hermitage Hotel and NEO Restaurant. We have used the hotel chain for a christmas party last year and were very pleased with the staff, food, and the venue. Meyrick Rd, Boscombe, East Cliff, Bournemouth, Dorset, BH1 3DL. Whether its stunning views of the Isle of Wight, a good old fashioned family picnic, going for long walks along the traditional seaside piers or enjoying all types of tasty food which are on offer, Bournemouth beach is the ideal beach all year round. Visitors are also in for a treat during the winter months with Bournemouth's popular Christmas Market and Christmas Tree Wonderland. 71 views, 2 likes, 1 loves, 0 comments, 0 shares, Facebook Watch Videos from The Suncliff Hotel: #2daystogo until the Bournemouth Air Festival *****. Located directly on the seafront, atop the prestigious East Cliff of Bournemouth, this contemporary hotel offers some of the best views in town. Built in 1938 and obviously recently refurbished. Once again I hope you accept my apologies for any misunderstood or for any inconvenience regarding the way your issue were dealt. Enjoy a Spring Break with a Sea View at The Suncliff Hotel. East Overcliff Drive, Bournemouth, Dorset, England, BH1 3AG. The floorboards creaked, the carpet was flat, the windows covered in net curtains and old patterned curtains that were poorly attached to the railings. The Suncliff Hotel: Air show corporate box - See 2,771 traveler reviews, 936 candid photos, and great deals for The Suncliff Hotel at Tripadvisor. The hot water on the other hand got hot very quickly!The location is great - right on the cliff overlooking the sea (I had a bit of a sea view!) Thank you for the comment regarding the staff they really worked hard this year from the chefs to car parking to the Pimms tent out on our front grounds.See you again next year and always keep a look out for our special offers online or give us a call as we are always running a special offer or event through out the year. We had a great time. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Cookies necessary for the operation of the services available on the website, enabling the viewing of offers, making reservations, supporting security mechanisms, among others: authentication of users and detection of abuse. Tripadvisor performs checks on reviews. From al pacino torrent. FOLLOW UP No-one could tell us anything about the missing glass shelf but I got home to find my toiletries bag, which had been sitting on top of the toilet cistern, full of broken shards of glass from the shelf. An area of the outside area is reserved and catered directly to hotel residents 'only', but with restricted access due to limited sun loungers and seating. The Cumberland Hotel: Welcoming hotel - See 5,158 traveler reviews, 1,810 candid photos, and great deals for The Cumberland Hotel at Tripadvisor. Matched with the Bournemouth Air festival a splendid day, thank you.More, Thank you for taking a time to post your review. Once again, many thanks for your review.Best RegardsVicente MartinisiDuty Manager, This is our last evening here of a 4 night break. I do hope we will see you again this Christmas where I am sure my staff will help you with organising and then provide you with the high level of service and hospitality on the night. #bmthairfest #bournemouth #oceanahotels #suncliff #air #festival #redarrows more. The breakfast was buffet, very busy and our room number was used prior to us coming down, causing a bit of confusion/issue for the staff! Located directly on the seafront, atop the prestigious East Cliff of Bournemouth, this contemporary hotel offers some of the best views in town. We always do our best to look after every guest and I am so happy you enjoyed your time with us. My sincere apologies your stay did not meet your expectations. Go-to place to discover events for more than 20M people globally. Good location for beach and also for town, but away from the crowds. I think the management's idea of what needs doing and mine differ but I made my opinions nicely known. Bournemouth East Cliff, Sure Hotel Collection by Best Western View Hotel 1,763 reviews 0.1 miles from The Suncliff Hotel Free Wifi Pool Breakfast included ibis Styles Bournemouth Hotel View Hotel 65 reviews 0.1 miles from The Suncliff Hotel Free Wifi Pool Heathlands Hotel Bournemouth View Hotel 1,435 reviews 0.2 miles from The Suncliff Hotel Decorated in a modern, rustic beach style with onsite, (FREE when accommodation is booked directly with the hotel), I agree to receive information about news, events and promotions. We are aware of challenges, like many in the hospitality sector, in particular some rooms are not ready on arrival. With comfortable bedrooms, excellent dining options and indoor leisure facilities including a heated swimming pool, we have everything you need for a relaxing holiday by the sea. Located on the seafront overlooking Bournemouth Bay in the prestigious East Cliff neighbourhood of town, The Suncliff Hotel Bournemouth is a few minutes stroll from seven miles of sandy beaches. There are no room safes and valuables have to be stored at the front desk. After 25 minutes I had my drink (which was lovely) we ordered one ice cream and after 30 minutes of waiting it still hasn't arrived so I asked to cancel the order. On the Thursday, Friday and Saturday the hotel was hosting private corporate events for the air show, we were told we were not allowed to use the outside pool as this was for corporate guests only and they also restricted the menu and the restaurant due to the corporate event. Thank you to all the staff. Premier Inn Bournemouth East Cliff: Fantastic stay - See 705 traveller reviews, 186 candid photos, and great deals for Premier Inn Bournemouth East Cliff at Tripadvisor. Enjoy a complimentary glass of fizz or a bottle of lager. New Users/How to Create a User Account User Login allows you to access your saved Shortlist of properties. Parking in the car park is difficult and hard to come by. Be the first to receive special deals and news from The Suncliff Hotel by subscribing to our newsletter. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Located directly beneath a magnificent clifftop, Bournemouths very own spectacular beach is in perfect sightof our seafront hotels. Detailed information on the purpose of their use and the possibility to change cookie settings can be found in the Privacy Policy. I hope you give us the opportunity to welcoming you back for another stay with us in the future. We've had to empty the bins ourselves and dirty cups seem to be in the same place after they've "cleaned" the room. We are regulars and certainly wouldn't go anywhere else, it is perfect ! SuperbEast Cliff location with panoramic views of the Jurrasic Coast, Modern and spacious Conference and Banqueting Facilities, Access to Leisure Facilities atThe Suncliff Hotel. This is the version of our website addressed to speakers of English in the United States. Detailed information on the purpose of their use and the possibility to change cookie settings can be found in the Privacy Policy. TimintheukBetter late then never, Thank you for the review and I am happy to see you enjoyed your tea and scones at the Suncliff. I was allocated a single room on the first floor, room 131.My room was OK. Quite small, but fine for a single person. A lovely warm welcome, reserved table, table service from very efficient and friendly staff and fantastic food, not to mention a great view of the days flying. The manager said he was unaware of problems and couldn't fix what he didn't know about, which is a fair comment. Thank you to all the staff. You did not even come back to the front desk to settle your room incidentals or sort the refund, just left. Dear Rachel P,Thank you for your 'good' review, a honest review that has seen/judged fairly.Your review will be appreciated by the many staff who follow our online reviews.We do hope to welcome you back soon, in the future, please book direct where we can offer a personalized reservation. Yes it was the right move all my staff enjoyed and the comments came back, that the staff again were very attentive, food was excellent, room was clean and the balcony was a great treat with an excellent view.I will be booking again and we will be booking for the christmas meal.Thank you again.John LewisMore. Once again thank you for your kind comments and see you again soon! Please see our partners for more details. I was at the end of a corridor but could clearly hear the people opposite me when they came back to their room in the middle of the night and woke me up. Ocean Beach Hotel & Spa: Air show 2017 - See 728 traveller reviews, 473 candid photos, and great deals for Bournemouth, UK, at Tripadvisor. Featuring an Air Festival Brunch with FREEticket to Bournemouth Wheel and a Simply Halal BBQTakeaway Stand just outside the hotel (Find out more). Evening food was fab only downfall was again on two of the nights we ended up walking to the upstairs bar to get a drink as barman seemed to be missing.Swimming pool was lovely and warm but the changing rooms were revolting. It was very comfortable though - the pillows were a little flat but that suits me - it may not be to everyone's taste but I expect there would be no problem if you wanted more pillows as the staff are so helpful.The bathroom was outdated and there was no extractor fan so it very quickly got clammy and damp smelling in there. Bournemouth. Air-Con Check and Valet The Pamper Lounge 24 Seabourne Road, . Detailed information on the purpose of their use and the possibility to change cookie settings can be found in the Privacy Policy. A al pacino serpico, insomnia al pacino, al pacino scarecrow. It is very, very average and only redeemed by the friendly staff. We found all the staff polite, friendly, and helpful, mostly foreign. Bournemouth Air Festival 2022 - Diamond Hospitality Package. Lovely.Honestly, this was an okay place to hole up for a couple of days but if this was my main summer holiday, I would have left and gone home. Come and see our truly unique stunning venue and venue styling specialists. The bed was so old it had coil springs in so every time we turned over the springs would ping and hit you. 1 Rating . The Suncliff Hotel: Bournemouth Air Show - See 2,745 traveler reviews, 917 candid photos, and great deals for The Suncliff Hotel at Tripadvisor. The triple room although very clean was sadly like going into an 1980's time warp with faded nets and ripped curtains .The hotel is currently being refurbished and i understand has been temporarily halted during the summer however the parts that have been decorated look really nice especially the Atlantis restaurant where we had breakfast .Breakfast was great a good selection and even catered for my daughter when she asked for soya milk . You can change cookie settings in the settings. See 2,771 traveller reviews, 1,090 candid photos, and great deals for The Suncliff Hotel, ranked #37 of 68 hotels in Bournemouth and rated 4 of 5 at Tripadvisor. 10 minute walk to town centre.Room was average, good views. By clicking ACCEPT ALL, you agree to the use of technologies such as cookies and to the processing of your personal data collected on the Internet, such as IP addresses and cookie IDs, for marketing purposes (including automatically matching ads to your interests and measuring their performance) by ABQ INVESTMENT UK LTD (C/O Oceana Hotels), East Overcliff Drive, BH1 3AF, BOURNEMOUTH. Contact Venue. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. The buffet lunch spread was delicious and we'll replenished. We stayed at the Suncliff for 3 nights from 22/8/21 bed and breakfast 2 seafront terrace rooms 1 family room and 1 triple room . Decor was fine, but the furniture had seen better days. A glowing review, and I know this will put a lot of smiles on my teams faces! View our. The Cumberland Hotel: Tired but very clean and quiet - See 5,158 traveller reviews, 1,810 candid photos, and great deals for The Cumberland Hotel at Tripadvisor. All together lovely. We do hope that, in time, these challenges will pass, and thus will see a greater improvement. I would recommend this hotel to anyone looking for a restful UK holiday. A lovely warm welcome, reserved table, table service from very efficient and friendly staff and fantastic food, not to mention a great view of the days flying. Review tags are currently only available for English language reviews. Welcome to The Suncliff Hotel Bournemouth. This is my opinion.Your review also fails to mention that we refunded your last night and also gave a gesture on your bill for the compensation. rcarley, General Manager at The Suncliff Hotel, responded to this review. An immersing Murder Mystery Themed Dinner based off the popular board game Cluedo. Your e-mail address provided in the form will be processed for the purpose of sending information about products and services offered by ADO, I agree to receive information about news, events and promotions. Featuring a Luxury Miami BBQBrunch, Evening Social by the Swimming Pool, Poolside Hospitality Packages from 32.45 per person, Private Hospitality Boxes from 315 per day (Find out more). Formerly known as The CliffesideHotel, Ocean Beach Hotel & Spa was launched in 2016 as a new concept design hotel. Welcome to Called.co.uk Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. . I swam in the indoor pool and the facilities were good. I would never stay again and defo would not recommend it. Dear 737yashm,We are sorry that your experience was not to your satisfaction. Normally 12 per day (subject to availability). This is the biggest event of its kind in the world, offeringfour spectacular days of flying displays and more! 6 PAIRING DISHES & 6 WINES. Mercure Bournemouth Queens Hotel & Spa. By clicking ACCEPT ALL, you agree to the use of technologies such as cookies and to the processing of your personal data collected on the Internet, such as IP addresses and cookie IDs, for marketing purposes (including automatically matching ads to your interests and measuring their performance) by ABQ INVESTMENT UK LTD (C/O Oceana Hotels), East Overcliff Drive, BH1 3AF, BOURNEMOUTH. Daily Full English or Continental Breakfast; Tea or Coffee & Cake on Arrival; Valid for stays on selected dates until 31st . Oops! View group website. The room is accessed via the only lift, then two separate sets of stairs, several fire doors and multiple hallways. You probably cant get a better location than the Suncliff for the Bournemouth Air Festival ! Based on our experience we will returning year on year. Cookies necessary for the operation of the services available on the website, enabling the viewing of offers, making reservations, supporting security mechanisms, among others: authentication of users and detection of abuse. Once again thank you for your review.Best Regards,Vicente MartinisiDuty Manager, This is the version of our website addressed to speakers of English in India. The noise from adjacent rooms was very loud as well with doors banging and kids running across our garden terrace and back to theres at 6.30am. 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Be the first to receive special deals and news from Ocean Beach Hotel & Spa by subscribing to our newsletter. Cookies allow the collection of information about the user's use of the website to optimize its functioning and to adapt to the user's expectations. I am glad however to see you recognised the amazing staff we employee that work endlessly to help guests and ensure they have a good stay with us. Book now: 01202 291711 reception@suncliffbournemouth.co.uk or send us a DM! The staff are tremendous, working flat out over the festival weekend to make sure everyone has a great time. All weddings offer incredible food, unrivalled service and tailor-made packages to suit all budgets. The cold water in the sink didn't run very cold either, even though I let it run for a long time. The staff were kind and helpful especially Claudia in the restaurant. East bernard isd. Experience the exhilarating atmosphere of Bournemouth & Poole Air Festival, located around the mid-air central display and flight path. Cookies necessary for the operation of the services available on the website, enabling the viewing of offers, making reservations, supporting security mechanisms, among others: authentication of users and detection of abuse. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. This hotel is situated on the East cliff and has an uninterrupted view of the sea. We therefore ask you dress to impress as we party the night away in true old-fashioned style. You did mention to myself in the car park that you were leaving early, I again apologized and said we will not charge you for the night, and also told you I made a gesture on your bill for your feedback the previous day. The Cumberland Hotel: Great stay - Read 5,158 reviews, view 1,810 photos, and find great deals for The Cumberland Hotel at Tripadvisor Won't stay again but will definitely be back to Bournemouth, Thank you for taking a time to post your review. It was a significant shelf because there was nowhere else in the bathroom to store anything, except on top of the toilet or the floor. In our room, they would be better served by gutting the entire room and starting over, in addition to installing a brand new bathroom. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Taxes and fees that are shown are estimates only. The Suncliff Hotel: Air show lunch - See 2,767 traveler reviews, 936 candid photos, and great deals for The Suncliff Hotel at Tripadvisor. Thank you for an excellent day, on arrival we were settled down to our table looking seaward and a glass of Pimms arrived. From 7pm-10pm. Double Room starts from 9,999 /night Standard Single Kids loved the indoor pool but it needs upgrading also hotel needs a refurbishment . The furniture in the room was dark and cheap MDF and the bathroom was a 1970's horror with linoleum and more net curtains everywhere. Now 34 on Tripadvisor: Ocean Beach Hotel & Spa, Bournemouth. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Sabre (AA) HO 227818 Oceana Hotels & Restaurants Bournemouth has 6 venues situated meters away fromaward winning Bournemouth beaches, The Cumberland Hotel, The Suncliff Hotel, Ocean Beach Hotel and Spa, The Mayfair Hotel, The Hermitage Hotel and NEO Restaurant. We were looking forward to a break but had no idea what to expect. The Ocean Beach Hotel & Spa is only minutes walk from seven miles of award winning sandy beaches and close to the town center, gardens and vibrant coastal town of Bournemouth. we were warmly greeted each morning at breakfast with a table set ready for all 11 of us .The real gems of this hotel are the staff who were friendly polite and helpful throughout our stay and the added bonus was being able to use the facilities at both of the sister hotels .We booked direct through the Suncliff so didn't have to pay for parking and always managed to find a space .I do hope that people won't be put off by some of the bad reviews i was worried at first when i read them but as a family we really did enjoy our stay .I have rated the hotel average as there isn't a good option . 96 views, 2 likes, 1 loves, 0 comments, 1 shares, Facebook Watch Videos from The Suncliff Hotel: #7daystogo until the Bournemouth Air Festival *****. Very thin walls! Decorated in a modern, rustic beach style with onsite Day Spa and Italian Caf, this Hotel & Spa offers guests agreat venue to relax, dine and explore from. All of our Bournemouth hotels share facilities across the resort including Bournemouths top ranking wellness centre Oceana Day Spa, the two AA-rosette Ventana Grand Caf, The Overcliff Pub, The Italian Caf, the AA-rosette awarded Hardy's Restaurant, mini gym, squash courts, dance studio, sauna and a selection of indoor/outdoor swimming pools Our seafront location, with many of the 114 modern rooms offering breathtaking sea views, balconies and terraces makes the Suncliff Hotel a firm favourite for visitors to Bournemouth. The administrator of personal data is ABQ INVESTMENT UK LTD (C/O Oceana Hotels), BOURNEMOUTH BH1 3AF, East Overcliff Drive, the data provided by you will be processed in order to answer the question sent (Article 6 (1) (f) of the GDPR). Whether its stunning views of the Isle of Wight,family picnic, going for long walks along the traditional seaside piers or enjoying all types of tasty food which are on offer, Bournemouth beach is the ideal beach all year round. It doesn't capitalize on the bluff top location, or views at all. We did have some slight hiccups with the laundry service and some requests weren't met, but the manager Vicente Matinisi was sincerely apologetic and helpful. The pool is a decent size and does have comfortable seating for those watching but not swimming.Breakfast was perfectly fine but the restaurant is down in the basement with little air circulation and a cave like feel. Suncliff Hotel - OCEANA COLLECTION is a great choice for your beach stay in Bournemouth, putting you near activities such as surfing/body boarding. Ventana Grand Caf, Overcliff Pub, Italian Caf and Oceana Day Spa. The Cumberland Hotel: Welcoming hotel - Read 5,158 reviews, view 1,810 traveller photos, and find great deals for The Cumberland Hotel at Tripadvisor. Jack is first name and Mandanka is last name. We compared the lowest prices from 12 websites. THE SUNCLIFF HOTEL Seafront resort hotel in Bournemouth Arrival 2023-03-02 Departure 2023-03-03 Book online Stay by the sea With comfortable bedrooms, excellent dining options and indoor leisure facilities including a heated swimming pool, we have everything you need for a relaxing holiday by the sea. Air Festival Hospitality in Suncliff Hosted By The Suncliff Hotel. Atlantis serves British cuisine, and is open for breakfast . Book Ocean Beach Hotel & Spa, Bournemouth on Tripadvisor: See 728 traveller reviews, 625 candid photos, and great deals for Ocean Beach Hotel & Spa, ranked #34 of 68 hotels in Bournemouth and rated 4 of 5 at Tripadvisor. Our food came out and still no hot choc even though she'd been in to others with drinks after us. Cookies allow the collection of information about the user's use of the website to optimize its functioning and to adapt to the user's expectations. So my guess is you did not require this?During our 15 minute conversation, you expressed you booked for 8 nights, and you were unable to use the facilities next door (out door pool), because of the weather. Whether you're looking for a conference or a celebration event, our dedicated team can devise a package to suit your needs. You can change cookie settings in the settings. Ocean Beach Hotel & Spa: Wedding Reception - Amazing service!